Zukiestyle Policies

Hello welcome to my shop for ZukieStyle - UK Designer Pet Accessories And Homewares.
Here you will find fashionable handmade pet accessories and stylish homewares for yourself.
All of which are designed by ourselves, influenced by your pets and made in the UK.


Returns and exchanges

We accept cancellations.

Please request a cancellation within 2 days of purchase.

As the majority of our products are made to order we do not accept returns or exchanges,


Returns and exchange details

As our products are made to order, refunds are not accepted unless the product becomes faulty within 10days of receiving through no fault of the buyer. 
If this should happen photographs of the damaged product must be sent and product returned before a full refund is given.



We accept paypal, bank transfer and personal cheque. Please contact us regarding alternative methods. If paying by cheque, product will only be worked on and sent once payment clears



We ship 1 day after the order is complete. Many items are made to order. Please allow up to 10-15 working days for completion once payment is made unless otherwise stated.


Additional policies

Custom orders and wholesale enquiries are welcome. We specialise in branded products for business to business also. Please get in touch if this is something you are interested in.
Please email a copy of your logo and what you'd like to [email protected].



This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from ZukieStyle, contact us, or otherwise use our services through zukiestyle.co.uk or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorised Zukiestyle to provide), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order or personalised product).

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Zukiestyle Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We will only share your personal information for very limited reasons and in limited circumstances, as follows:

-We share information as necessary to provide you our services and comply with our obligations under both the Seller Policy and Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies and closely worked staff members. We will share your personal information with these third parties, such as your name and address and contact number (if requested). but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge this business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Diane Greenhough, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected]. Alternately, you may mail me at:

14 Sewells Walk,
Lincoln, Lincolnshire